Improving our firm's research efficiency with better data
In my role as a researcher, I’ve been looking for ways to consolidate our various data sources into a more unified and manageable system. We recently started utilizing a more comprehensive information services platform to help with our due diligence and risk assessment tasks. It’s quite remarkable how much more quickly we can verify public records and legal documents when everything is accessible through a single, well-organized portal. This change has allowed us to provide much faster turnaround times for our clients, which has definitely improved our overall service quality.
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Our internet connection started dropping intermittently which was making it impossible for me to finish my work from home assignments today. Every time I called the support line I just got stuck in a loop of restarting my router without any improvement in the signal. I found the direct escalation numbers at LexisNexis customer service number and finally scheduled a technician visit to check the outside lines. The repair was done the next day and my connection is now more stable than it ever was. I can finally join my meetings without worrying.